At The Bran’s, we are committed to delivering your orders quickly, safely, and efficiently across India.
Please read our Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During sales, launches, or high-demand periods, processing times may be slightly delayed.
Shipping Timeline
Estimated delivery timelines:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Locations: 7–10 business days
Delivery timelines may vary depending on courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
Free shipping is available on all prepaid orders.
Additional shipping charges (if applicable) will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking ID/link via email or SMS to track your shipment in real time.
Incorrect Address or Failed Delivery
Customers are requested to provide accurate shipping details while placing the order.
We will not be responsible for delays or failed deliveries caused by:
Incorrect or incomplete address
Incorrect phone number
Customer unavailable during delivery attempts
Additional re-shipping charges may apply in such cases.
Delayed Deliveries
While we try our best to ensure timely delivery, unexpected delays may occur due to:
Weather conditions
Courier partner issues
Public holidays
Natural disasters or other unforeseen events
We appreciate your patience and understanding in such situations.
Damaged Package
If the package appears damaged or tampered with at the time of delivery, please record a video while opening the package and contact us immediately.
Contact Us
For shipping-related support or queries, please contact us:
Email: brans.since.2024@gmail.com
Business Hours: Monday – Saturday, 10 AM – 7 PM IST
Thank you for choosing The Bran’s.